Parent Communications

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Arbor

Arbor is a cloud-based, completely secure and GDPR compliant pupil information management system. It allows us to hold accurate and up to date information, as well as enabling parents to log on from home to update their child’s details.

Arbor is the main way we communicate with parents. As well as emails, we send text messages. These tend to be for urgent messages or reminders, such as school closure or an event being cancelled.

Once we have been informed that your child has been allocated a place at Rossett Acre, you will be sent an Arbor login link.

You will then be able to update your child’s details and agree/decline consents, such as photo permission.

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ParentPay

ParentPay is our payment system that parents use to make payments for school lunches, trips and events.

When your child joins school, they will be issued with an activation letter which will

contain login details and full instructions on how to use ParentPay.

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Tapestry - Early Years

Tapestry is an online system used to record your child's learning in Early Years. We will upload photos, videos and observations of your children. The Early Years team will supply further detailed information about Tapestry before your child starts school.

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Class DoJo - Years 1-6

Class Dojo is an effective way for teachers to connect with parents and families by sending reminders and keeping them in the loop about what is happening in their class. For example, reminders about which days are PE days, or where there is a change to the normal day or if your child needs to bring something in (e.g. for science).

Parents are also able to send short messages regarding minor matters or queries to the teachers directly.

E.g:

“Victor has woken up with a toothache, please can you keep an eye on him.”
“Please can you remind me if it is the Tudor visitor this week?”
“Do they need wellies for Forest School this week?”

Please be aware that these may not be picked up straight away – particularly if they are sent during the school day.
It is also important to remember that this is not an instant messaging service and all urgent messages, messages regarding absences and change to pick up arrangements should be directed to the school office

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